REFUND AND RETURN POLICIES
- Amendments made within 48 hours of check-in will incur an administration charge of RM 50 per booking.
- The Hotel reserves the right to charge your credit card for any cancellation fees due.
- There shall be no refund for any cancellation of reservation.
- In case of a cancellation, 90% of the total amount will be charged as cancellation fee.
- No refunds or credit will be issued for no shows or non-utilized confirmed room nights.
- Changes or transferability of confirmed booking names are not permitted.
- Specific terms & conditions are applicable for group bookings, confined to 10 rooms and above. Please contact the required hotels for more information.